moving....AARRRGH!
Posted: Sun Nov 11, 2012 10:06 am
....well, we finally moved completely into the house here in Delaware. The old house in PA will be sold, sometime. This house is the one I grew up in, and as a kid, I didn't realize how spacious it, and the grounds were. At any rate, I do now, and the wife and I have it set up pretty comfortably. One oddity is the taxes...this house(worth 3 times the one in PA) has lower taxes than the PA house. What is seemingly unfair about that is that Berks County, PA, is a pretty poor region overall, where this neighborhood is one of the 6 most affluent areas in the whole nation.
On to the AARRRGH! part: Do not, I repeat, DO NOT, contract with Comcast if you don't absolutely have to. Over the past two days, the following has transpired:
1. Installer, due to be here on Friday at 3pm, and contracted 5 weeks in advance, shows up a 9:30 pm. This, after 7 calls by me to Comcast, and
exactly ZERO calls from Comcast to inform me of delays.
2. Installer #1 tells me it is too late to do the install. I agree. I have to go up two levels to a manager to get rescheduled for the next morning,
instead of waiting until Wednesday, as they suggest.
3. Installer #2 arrives on time, and then claims that we are to get HD on only one TV, and no wireless router, because that's what he order sheet says.
Another couple calls to customer service convince him otherwise.
4. After all is installed(to be fair, TV picture is great, web speed stellar), I go to call out-of-state pals to let them know new number. I get the message,
"your call cannot be completed due to restrictions in your calling plan". Also, he has installed DVR box in wrong location.
5. I am told that the DVR box cannot be moved, except by another service guy, at my expense. Also, engineers have to look into why I cannot make
out of state calls, and that will take another 2 or 3 days to fix(software on their end, apparently)
AAAARRRRRGGGGHHHH!!!! Rant off, but, between me and my lawyer, I'll get money back from these idiots. Otherwise, I will just chill, we'll go and have a nice lunch at the country club with my parents(we now live only 3 miles away from them), and I'll relax and watch some football.
On to the AARRRGH! part: Do not, I repeat, DO NOT, contract with Comcast if you don't absolutely have to. Over the past two days, the following has transpired:
1. Installer, due to be here on Friday at 3pm, and contracted 5 weeks in advance, shows up a 9:30 pm. This, after 7 calls by me to Comcast, and
exactly ZERO calls from Comcast to inform me of delays.
2. Installer #1 tells me it is too late to do the install. I agree. I have to go up two levels to a manager to get rescheduled for the next morning,
instead of waiting until Wednesday, as they suggest.
3. Installer #2 arrives on time, and then claims that we are to get HD on only one TV, and no wireless router, because that's what he order sheet says.
Another couple calls to customer service convince him otherwise.
4. After all is installed(to be fair, TV picture is great, web speed stellar), I go to call out-of-state pals to let them know new number. I get the message,
"your call cannot be completed due to restrictions in your calling plan". Also, he has installed DVR box in wrong location.
5. I am told that the DVR box cannot be moved, except by another service guy, at my expense. Also, engineers have to look into why I cannot make
out of state calls, and that will take another 2 or 3 days to fix(software on their end, apparently)
AAAARRRRRGGGGHHHH!!!! Rant off, but, between me and my lawyer, I'll get money back from these idiots. Otherwise, I will just chill, we'll go and have a nice lunch at the country club with my parents(we now live only 3 miles away from them), and I'll relax and watch some football.